A LITTLE GUIDANCE
Start here. Settle in.
Setup information, device checklists and practical answers. Find your next step.
8 guides
troubleshooting · 3 MIN READ
A calmer connection checklist
Simple checks to try before changing your app or device settings.
compatibility · 3 MIN READChoose the right app for your device
Start with your screen. Check compatibility and find the right edition.
general · 3 MIN READFind your device and app version
The details that help support understand your setup.
setup · 3 MIN READGetting comfortable with your TV remote
Focus, direction, selection and the keys your television controls.
setup · 3 MIN READGetting started on Android
Prepare your Android device and find confirmed installation information.
troubleshooting · 3 MIN READPlayback and connection troubleshooting
A practical checklist when compatible media does not play.
setup · 3 MIN READPreparing your Samsung TV
Find your TV details and understand Tizen release availability.
general · 4 MIN READUnderstanding your media source
Separate the player, your source and the information you should keep private.